RETURNS & STORE POLICY
Returns & Store Policy
Our online store is an extension of our vast selection of needlepoint canvases from artists throughout the USA and Canada.
Can't find what you are looking for, we will try to find it for you. Not all canvases in the shop are on our online store Just give us a call or send us an e-mail and we will be happy to help.
We cannot guarantee that all canvases are in stock at time of purchase. If you would like to call first before placing your order, please give us a call @561-865-5775. All sales are final.
If the canvas ordered isn't in stock, we will order it for you immediately. If the vendor has it in stock, we will usually receive it within 7-10 business days.
With the popularity of needlepoint and the Covid situation, it can take many months. Please be patient and we will do our best to get your canvas to you as soon as it arrives. Once we ship the canvas out you should receive it in within a week. ALL SALES ARE FINAL, NO Cancellations or Returns.
We love choosing threads for your projects. Send us a message and we will happily kit it for you. We select from a vast selection of Silks, Cotton, Metallics, and a variety of other exciting speciality threads.
Please remember that colors may appear different on each computer screen. If you have any concerns about what color something might be, please give us a call.
FOR ALL PURCHASES OUTSIDE THE UNITED STATES.
We are able to ship worldwide. Please call to inquire about shipping rates.
Thank you for your continued support,
The Stitches by the Sea Family.